PRIVACY POLICY

Sonora Music Center respects your privacy and is committed to protecting the personal information you share with us through our website, booking forms, email communications, and music education services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices are available to you.

We may collect personal information when you:

• submit a contact or registration form;

• book a trial lesson or other music lesson;

• enroll in a program;

• make a payment;

• subscribe to our email list;

• contact us directly;

• provide information related to a student’s participation in our programs.

The information we may collect includes:

• parent or guardian name;

• student name;

• student age or date of birth;

• email address;

• phone number;

• lesson or program preferences;

• booking information;

• payment and transaction information;

• emergency or safety-related information you choose to provide;

• messages, notes, or other information submitted through forms.

We may also collect certain technical information automatically, including:

• browser type;

• device information;

• IP address;

• cookies;

• website usage data;

• pages visited and interactions with our website.

We may use your information to:

• schedule and manage lessons and classes;

• process payments;

• confirm bookings and registrations;

• send reminders and schedule updates;

• communicate about cancellations or rescheduling;

• provide program recommendations;

• respond to questions and requests;

• manage student enrollment;

• maintain student and administrative records;

• support student safety;

• send school news, upcoming performances, new programs, helpful tips, and marketing communications when you have subscribed;

• improve our website, services, and customer experience;

• comply with applicable legal, accounting, or business requirements.

Sonora Music Center provides music education services for children, teens, and adults.

When a student is a minor, personal information should be submitted by a parent or legal guardian.

We collect information about children only as reasonably necessary to:

• provide music education services;

• manage lessons and enrollment;

• communicate with parents or guardians;

• support student safety;

• understand the student’s age, program needs, and learning preferences.

We do not knowingly use children’s personal information for unrelated advertising purposes.

Payments may be processed through third-party payment providers integrated with our website and booking system.

Sonora Music Center does not directly store complete credit or debit card information.

Payment providers may collect and process payment details according to their own privacy policies, security practices, and terms.

Our website is built and hosted using Wix.

We may use Wix and other third-party providers for services including:

• website hosting;

• online bookings;

• forms;

• customer management;

• payment processing;

• email marketing;

• analytics;

• scheduling;

• website performance tools;

• communication with clients.

These service providers may process certain personal information on our behalf in order to provide these services.

Their handling of information is also governed by their own privacy policies and terms.

If you subscribe to our mailing list, we may send you communications such as:

• school updates;

• upcoming events and performances;

• new programs;

• helpful information for parents;

• music education tips;

• promotional communications.

You may unsubscribe from marketing emails at any time by using the Unsubscribe link included in those emails.

Please note that even if you unsubscribe from marketing emails, we may still send service-related communications when necessary, including:

• booking confirmations;

• payment confirmations;

• lesson reminders;

• cancellation notices;

• rescheduling notices;

• important administrative information related to your enrollment.

Our website may use cookies and similar technologies to:

• operate website features;

• remember user preferences;

• understand website traffic;

• improve website performance;

• analyze how visitors use the site;

• support marketing and communication functions.

Where required, visitors may be given the option to manage cookie preferences.

We do not sell your personal information.

We may share personal information only when reasonably necessary with trusted service providers that help us operate Sonora Music Center, such as:

• Wix;

• payment processors;

• email service providers;

• booking and scheduling tools;

• analytics providers;

• other technology providers used to operate the website or services.

We may also disclose information when required by law or when reasonably necessary to protect:

• the safety of students, families, instructors, or staff;

• our legal rights;

• our property;

• the integrity of our services.

We take reasonable administrative, technical, and organizational steps to protect personal information from:

• unauthorized access;

• misuse;

• loss;

• alteration;

• disclosure.

However, no website, online platform, electronic communication, or storage system can guarantee absolute security.

We retain personal information only for as long as reasonably necessary to:

• provide music education services;

• manage student enrollment;

• maintain booking and payment records;

• meet administrative needs;

• comply with legal or accounting obligations;

• resolve disputes;

• enforce agreements or policies.

Some records may be retained for a longer period when required by law or legitimate business needs.

You may contact us to request that we:

• update or correct your personal information;

• provide information about personal data we maintain;

• remove you from marketing communications;

• delete certain personal information, where legally permitted.

Please note that some information may need to be retained for legal, accounting, payment, safety, or enrollment purposes.

Our website may include links to third-party websites, services, or social media platforms.

Sonora Music Center is not responsible for the privacy practices, security, or content of third-party websites.

We encourage visitors to review the privacy policies of any external website they use.

We may update this Privacy Policy from time to time.

Any updated version will be posted on this page with a revised effective date.

Your continued use of our website or services after an update means the new version may apply to future interactions with Sonora Music Center.

If you have questions about this Privacy Policy or how your personal information is collected, used, stored, or protected, please contact us:

Sonora Music Center
222 Varnfield Drive
Summerville, SC 29483

Email: littlestepsacademyinfo@gmail.com
Phone: +1 (801) 809-7141
Website: sonora-music-academy.com